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Resolved Blank page when try to purchase a subscription.

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  1. chocovo
    chocovo
  2. Contribute to JEvents
  3. Sunday, 04 May 2014
Hello,

When I try to join the club, there is a blank page (http://www.jevents.net/join-the-club/ne ... ut=default)

I tried bronze, silver and gold, firefox and Chrome... blank page.

Regards
Cannot upload jevents_3.1.21 zip
Can not edit event
Responses (3)
geraint
geraint
Support Team
Accepted Answer Pending Moderation
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Thank you for reporting this - we have been suspicious that users have been having this sort of problem in the last few days but we can't recreate the issue.

Do you still see this problem? Can you do me a really big favour - can you reboot your computer and try again - does it work now?

Do you happen to have a static IP address so I can find your visit in the server logs to see if they give me an insight into what is going on?
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
  1. more than a month ago
  2. Contribute to JEvents
  3. # 1
chocovo
chocovo
Accepted Answer Pending Moderation
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Hello Geraint.

I test it again and now I have no problem (without the need to reboot the computer).

I don't if you did something to solve it but if not it is a big problem.

Best regards.
  1. more than a month ago
  2. Contribute to JEvents
  3. # 2
geraint
geraint
Support Team
Accepted Answer Pending Moderation
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Great - thanks for letting us know. If you ever see any other problems with the site we'd be very grateful if you can let us know.
JEvents Club members can get priority forum support at the Support Forum. As well as access to a variety of custom JEvents addons and benefits. Join the JEvents club today!
  1. more than a month ago
  2. Contribute to JEvents
  3. # 3
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